Services Agreement

Effective date: March 27, 2026 · Last updated: March 27, 2026

This Services Agreement (“Agreement”) is a binding contract between you (“Customer,” “you,” or “your”) and Fluenik, LLC (“Fluenik,” “Emvara,” “we,” “us,” or “our”), a Michigan limited liability company in the United States, governing your access to and use of the Emvara platform and related services. By accessing or using Emvara, you agree to be bound by this Agreement. If you do not agree, do not use our services. Questions about this Agreement can be sent to [email protected].

1. Services

Emvara provides an AI-powered personal assistant platform designed to help you manage your work and personal productivity. The services include, but are not limited to:

AI Chat — a conversational AI assistant that helps you draft content, manage tasks, answer questions, and take actions across your connected services.
Integrations — connections to third-party services via OAuth 2.0, enabling the AI assistant to read and act on data across your tools.
Automations — rule-based and AI-driven workflows that execute actions across your connected services on your behalf.
AI Memory — contextual memory that enables the AI to provide personalized, context-aware assistance across sessions.
Workspaces — organized environments for managing different contexts such as personal, work, or project-specific use cases.

The services are accessed via app.emvara.ai and related APIs. Emvara may introduce, modify, or discontinue features at any time.

2. Account Registration

To use Emvara, you must create an account. By registering, you represent and warrant that:

You are at least 18 years of age or the age of legal majority in your jurisdiction.
All information you provide during registration is accurate, current, and complete, and you will maintain the accuracy of such information.
You will keep your login credentials confidential and will not share them with any unauthorized person.
You are responsible for all activity that occurs under your account, whether or not authorized by you.
You will notify us immediately at [email protected] of any unauthorized access to or use of your account.

Emvara reserves the right to refuse registration, suspend, or terminate accounts at its discretion, including for violation of this Agreement.

3. Acceptable Use

You agree to use Emvara only for lawful purposes and in compliance with this Agreement. You must not:

Use automated, programmatic, or scripted means to extract data from or interact with the services, including scraping, crawling, or data mining, except as expressly permitted by Emvara in writing.
Share account credentials or make your account available to unauthorized parties.
Resell, sublicense, or redistribute access to Emvara, or use Emvara to power, white-label, or provide functionality to third-party products or services without express written authorization.
Interfere with or disrupt the service, its infrastructure, servers, networks, or other users' access to the platform.
Attempt to bypass, circumvent, or disable rate limits, security measures, access controls, authentication mechanisms, or usage restrictions.
Use the service for illegal activities, to violate the rights of third parties, or to facilitate fraud, harassment, or harm.
Upload, transmit, or introduce malicious code, viruses, trojans, worms, or other harmful content to the platform.
Use the AI assistant to generate content that violates applicable laws, regulations, or the rights of others, including content that is illegal, defamatory, discriminatory, or harmful.

For additional information on usage limits, see our Fair Usage Policy.

4. Intellectual Property

Platform ownership: Emvara, including all software, technology, branding, design, documentation, and related content, is owned by Fluenik, LLC or its licensors and is protected by applicable intellectual property laws. Nothing in this Agreement transfers any intellectual property rights in the platform to you.

Your content: You retain all ownership rights in the data, content, and information you upload, submit, or make accessible through Emvara (“Your Content”). Emvara does not claim ownership of Your Content.

License to process: By using the services, you grant Fluenik, LLC a limited, non-exclusive, worldwide license to access, process, store, and transmit Your Content solely as necessary to provide, maintain, and improve the Emvara services. This license terminates when you delete Your Content or close your account, except as required for backup, legal, or compliance purposes.

5. Data and Privacy

Your use of Emvara is governed by our Privacy Policy, which describes how we collect, use, store, and protect your data. The Privacy Policy is incorporated into this Agreement by reference.

Emvara uses third-party AI model providers to power its AI features. We use provider controls and contractual terms intended to prevent your content from being used to train third-party generalized AI models. Emvara does not use your content or personal data to train our own generalized AI models.

You are responsible for the content you send through integrations and the AI assistant, including ensuring that you have the right to share such content and that it complies with applicable laws and third-party terms of service.

6. Third-Party Integrations

Emvara connects to third-party services via OAuth 2.0 to enable AI assistant functionality across your tools. By connecting an integration, you acknowledge and agree that:

You authorize Emvara to access and interact with data in the connected service within the scope of permissions granted during the OAuth authorization flow.
Emvara is not responsible for the availability, accuracy, performance, or data practices of third-party services. If a connected service experiences downtime, API changes, or data loss, Emvara cannot guarantee uninterrupted functionality for features that depend on that service.
Your use of connected third-party services remains subject to those services' own terms of service and privacy policies. You must comply with all applicable third-party terms when using integrations through Emvara.
You may disconnect any integration at any time from your account settings. Upon disconnection, Emvara revokes the OAuth token and ceases accessing data from that service.
Fluenik, LLC is not liable for any actions taken by Emvara's AI through connected integrations that result from your configuration, instructions, or automation rules.

7. Payment and Billing

Emvara offers both free and paid subscription plans. By subscribing to a paid plan, you agree to the following:

Billing periods: Paid plans are billed on a monthly or quarterly basis, as selected at the time of subscription. You authorize Fluenik, LLC to charge the applicable fees to your designated payment method at the start of each billing period.
Price changes: Emvara reserves the right to change pricing at any time. We will provide at least 30 days' notice of material pricing changes before they take effect for existing subscribers. Continued use after the effective date of a price change constitutes acceptance.
Refunds: Refunds are provided at Emvara's sole discretion. We do not provide prorated refunds for partial billing periods unless required by applicable law.
Free plan: The free plan is subject to usage limits as described on our Fair Usage Policy. Emvara reserves the right to modify free plan limits at any time.

You are responsible for keeping your payment information current. If payment fails, Emvara may suspend access to paid features until the outstanding balance is resolved.

8. Service Availability

Emvara strives to maintain high availability of the platform but does not guarantee uninterrupted, error-free, or continuous access to the services. You acknowledge that:

The services may be temporarily unavailable due to scheduled maintenance, updates, upgrades, or unforeseen technical issues. We will provide reasonable advance notice of planned maintenance where practicable.
Service performance may be affected by factors beyond our control, including third-party service outages, network issues, or force majeure events.
Emvara is not liable for any damages, losses, or costs arising from service downtime, interruptions, or unavailability.

9. Limitation of Liability

The Emvara platform and all related services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and title, to the maximum extent permitted by law.

To the maximum extent permitted by applicable law, Fluenik, LLC and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, business opportunities, or revenue, arising out of or related to:

Your use of or inability to use the services.
Any reliance on AI-generated content, suggestions, or automation outputs.
Actions taken by Emvara's AI through connected integrations or automations.
Unavailability, malfunction, or data loss in third-party integration services.
Unauthorized access to or alteration of your data or transmissions.

In no event shall Fluenik, LLC's total aggregate liability to you for all claims arising out of or related to this Agreement or your use of the services exceed the total amount you paid to Emvara in the twelve (12) months immediately preceding the event giving rise to the claim, or one hundred dollars ($100), whichever is greater.

10. Termination

Either party may terminate this Agreement at any time:

By you: You may close your account at any time through your account settings or by contacting [email protected].
By Emvara: We may suspend or terminate your account immediately if you violate this Agreement, engage in prohibited conduct, fail to pay applicable fees, or if we determine that continued access poses a risk to the platform or other users.

Upon termination:

Your right to access and use the services ceases immediately.
All connected integration OAuth tokens will be revoked.
Your data will be available for export for thirty (30) days following termination. After this period, Emvara may permanently delete your data, except as required for legal, compliance, or backup purposes.
Sections that by their nature should survive termination will survive, including Sections 4, 5, 9, 11, and 12.

11. Modifications

Emvara reserves the right to update or modify this Agreement at any time. If we make material changes, we will provide at least thirty (30) days' notice via email to the address associated with your account or through an in-app notification.

Updated terms will be posted on this page with a revised effective date. Your continued use of Emvara after the effective date of any modifications constitutes your acceptance of the updated Agreement. If you do not agree to the revised terms, you must stop using the services and close your account.

12. Governing Law

This Agreement is governed by and construed in accordance with the laws of the State of Michigan and the United States, without regard to conflict-of-laws principles.

Any disputes arising out of or relating to this Agreement or your use of the Emvara services shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association (AAA), conducted in the State of Michigan. Each party shall bear its own costs and attorneys' fees. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

13. Contact

For questions about this Services Agreement:

Legal inquiries: [email protected]
General inquiries: [email protected]